Email, support and software

Support when something breaks

Call, text or email, and you reach Chris, the person who set your systems up. Hours are 9 to 5 Central, Monday to Friday.

• A live session in your browserYou share your screen and we work through it together. Nothing to install.
• Hands-on remote control when it is faster to fix it directlyNothing starts until you allow it, and you watch everything.
• On site when the job needs handsWithin about 60 miles of Jonesboro, Arkansas.

On a website Care plan, under an hour of changes a month is covered. Work outside your plan is quoted before it starts.

Business email on your own domain

• Addresses like you@yourbusiness.com, as many as the business needs
• Works in the mail app you already use, and in a browser
• Set up so your mail arrives and nobody can send as you

Setup is $299 plus $10 a mailbox. On a website Care plan, your email is looked after for you. An email deliverability fix, for mail that is not arriving, is $499.

Remote access for staff

A private, encrypted link (a business VPN) that lets staff reach the office from home or the road, without opening the office to the internet. A typical build is $349.

• One key per person, no shared passwordWhen someone leaves, you switch off one key and they are out.
• Only what each person needsRemote staff reach the server and the printer, not the card terminal and the cameras.
• Nothing else exposed

It is set up remotely, anywhere in the country. On a managed network, VPN is $15 a month.

Business backup

Copies of your business files kept off site, so a failed computer, a theft or a mistake does not take your records with it. What is backed up, how often and how long copies are kept are agreed on the call. Backup is quoted.

Custom web and software builds

Ordering systems, member areas and dashboards, built for how your business works, then hosted and run by the person who built them. Custom work is quoted. See the work.